Alternately you could try your local telephone directories for spares suppliers but I would think the former would be more successful. During the process you will be asked for the actual model number. Hi from retired Englishman in SW France, Sorry but it would be difficult to find someone on this forum to answer unless he or she lives in that area it's just made up of ordinary guys and gals, probably at home, from anywhere in the world, with experience of addressing problems and giving guidance for free on the web -0) Spares Suppliers You will need to type into your search engine/web browser '(make) washer spares' and you should be presented with a number of sources from which you can order. Hope this helps you to troubleshoot and solve the problem. Which is allow the gas to flow to the pilot when it's lit or stop the flow if the pilot goes out unexpectedly.

Whichever it is, they all serve the same purpose. Or your particular burner may use a Thermopile or Thermogenerator. If none of the above solves the problem, then it's definitely a failed Thermocouple.

To clean the pilot all you need is a can of compressed air with a straw nozzle (like you clean your computer with) to blowout the pilot tip opening. Or, you're not holding the gas control valve in long enough for the thermocouple to properly heat up. From what you have described, the problem can be related to three things: The pilot needs cleaning or the Thermocouple has failed. Any supplier between London, Ontario to Owen Sound, Ontario or surrounding area would be suitable. We live in Midwestern Ontario, specifically Wiarton, Ontario. We are enquiring about a parts supplier and/or service for the Dru Fireplace, Richelieu Model, not an air conditioner. We are in Ontario, Canada - not Manitoba.

Dru richelieu gas fireplace manual